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American Express

American Express is a globally integrated payments leader, known for delivering seamless access to products, insights, and experiences that drive customer satisfaction and business success.

With over 160 years of innovation and leadership, American Express continues to evolve as one of the most trusted and recognizable brands in the world. As the largest card issuer by purchase volume, the company leverages its Closed-Loop network to generate powerful data insights, strengthen customer relationships, and deliver industry-leading rewards and loyalty programs.

American Express has been applying artificial intelligence at scale since 2010, beginning with credit risk modeling and fraud prevention. Today, the company uses advanced machine learning across its ecosystem to enhance operational efficiency, improve decision-making, and personalize customer engagement. Its proprietary fraud detection platform, Gen X, analyzes billions of transactions in real time, significantly reducing risk while maintaining a frictionless experience for customers.

At DataHack Summit 2025, American Express exemplifies how AI and data science can transform financial services- building smarter, safer, and more connected payment experiences.